We know that digital marketing often takes the spotlight, but the 2025 Clipp Readership Study reveals that direct mail remains a formidable channel for consumer engagement. Conducted in May 2025, this comprehensive survey offers insights into how consumers interact with Clipp Magazine and the impact of direct mail on their purchasing behaviors. Click here to jump straight to the infographic.
High engagement rates: A testament to direct mail’s effectiveness
One of the standout findings from the study is the impressive engagement rates with Clipp Magazine. Here are some key statistics that highlight the effectiveness of direct mail:
- Open rate: A remarkable 95% of recipients open Clipp Magazine. This high open rate underscores the effectiveness of direct mail in capturing initial consumer interest.
- Thorough engagement: 75% of consumers look through the entire publication, and 59% revisit it 2-3 times (up 4% YoY). These figures demonstrate that not only do consumers open the magazines, but they also spend significant time engaging with the content.
- Time spent: 74% of respondents spend 3-10 minutes reading the magazine, which is notably higher than the 54% for general direct mail items. This suggests that the content in Clipp Magazine is compelling and holds consumer attention.
- Enjoyment: A substantial 85% of readers enjoy looking through the magazine, indicating that the content resonates well with the audience.
Top 15 most requested direct mail coupons
The study reveals that the type of content plays a crucial role in consumer engagement. When asked to rank the types of coupons they’d like to see inside Clipp Magazine, consumers overwhelmingly requested food and dining direct mail offers:
- Groceries or grocery stores
- Fast food or quick-serve restaurants
- Sit-down restaurants
- Big box retailers
- Entertainment
- Clothing or department stores
- Beauty supplies or services
- Pet care products or services
- Medical or health wellness
- Home services or remodeling
- Ecommerce (online) retailers
- Automotive sales or services
- Specialty retail
- Furniture or home stores
- Banking, financial services or real estate
Consumers not only engage with these categories but also actively use the coupons provided. An impressive 74% use coupons at least once a month, highlighting the practical value of these offers.
The power of content and presentation
People are holding on to coupons and using them frequently. This behavior persists regardless of the format—whether the coupons are integrated with other mailers or presented as inserts. The key driver here is the perceived value and appeal of the content.
The importance of content appeal
Consumers are more likely to engage with and retain coupons if they find the content valuable. The top categories that resonate most with recipients include:
- Dining: Both fast-food/quick-serve and sit-down restaurants are top priorities for consumers.
- Retail: Big box retailers, clothing stores, and department stores are highly appealing.
- Entertainment: Offers related to entertainment consistently capture consumer interest.
By focusing on these categories, marketers can ensure their coupons are not only noticed but also retained and used.
Demographics and behavioral insights
The demographic breakdown provides additional context to the engagement data:
- Age Distribution: Engagement is consistent across age groups, with notable participation from the 35-54 and 55+ age brackets.
- Income Levels: The study includes respondents across various income levels, with significant engagement from households earning between $50,000 and $100,000 annually.
- Gender and Ethnicity: Engagement rates are strong across genders and ethnicities, reflecting the broad appeal of Clipp publications.
Actionable insights for marketers
For marketers, these findings offer actionable insights:
- Focus on top categories: Prioritize content and offers related to groceries, dining, and retail to align with consumer interests.
- Enhance digital integration: Increase efforts to drive online traffic and improve digital attribution methods. Consider integrated marketing strategies that combine direct mail with digital touchpoints.
- Leverage high engagement: Use the high engagement rates to justify investments in direct mail campaigns. Highlight the enjoyment and practical value that consumers find in Clipp publications.
Survey says: Direct mail still rules
The 2025 Clipp Readership Study reaffirms the enduring power of direct mail as a key channel for consumer engagement. With high open and engagement rates, compelling content, and opportunities for digital enhancement, Clipp is well-positioned to deliver significant value to consumers. Marketers can leverage these insights to refine their strategies and maximize the impact of their campaigns.
If you’re struggling with the best way to market your business or just want to talk advertising, contact your local Clipp representative today.
Sources: Clipp® Readership Study, April – May 2025; ANA/DMA Response Rate Report, 41st edition.